How to Login and Deposit on Tapbit

How to Login Account in Tapbit?

How to Login to your Tapbit account?

1. Go to the Tapbit Website and click on [Log In].

2. Enter your email or Phone Number and password.

3. Complete the Two-Factor Verification and slide the verification puzzle.


4. You can successfully use your Tapbit account to trade.

How to Login to the Tapbit app?

1. Open the Tapbit app for Android or ios and click the personal icon

2. Click the [Log In/Register] button to enter the login page.

3. Enter your phone number/email and your password. Then, click [Continue].

4. Complete the puzzle to verify.

5. Enter the authenticator code.

You may see this homepage interface after successfully logging in.

I forgot the password for the Tapbit account

You can reset your account password from the Tapbit website or App. Please note that for security reasons, withdrawals from your account will be suspended for 24 hours after a password reset.

1. Go to the Tapbit website and click [Log In].

2. On the login page, click [Forgot Password?].

3. If you are using the App, click [Forgot Password?].

4. Enter your account phone number or email and click [Continue].


5. Complete the security verification puzzle.

6. Click [Get the code] and you must enter "your 4-digit authentication code" for Email and "your 6-digit authentication code" for your Phone Number to verify your Email Address or Phone Number then press [Continue].

7. Enter your new password and click [Confirm].


NOTE: Read and tick the box below and enter the information:

The new password must be 8-20 characters in length.

• Must contain at least one uppercase letter.
• Must contain at least one lowercase letter.
• Must contain at least one number.
• Must contain at least one symbol.

After all, you may see the interface of the homepage.

Frequently Asked Questions (FAQ)

How to Set PIN Code?

Set a PIN Code:

Kindly navigate to [Security Center] - [PIN Code], click [Set], and enter a PIN Code, followed by confirmation to finalize the verification. Upon completion, your PIN Code will be successfully set up. Ensure to securely store this information for your records.

Web Version

APP Version

Important Note: PIN Codes are accepted as a 6-8 digit number only, please do not input any letter or characters.

Change the PIN Code:

Should you wish to update your PIN Code, locate the [Change] button within the [PIN Code] section under [Security Center]. Input your current and accurate PIN Code, then proceed to set a new one.

Web Version  

APP Version

Important Note: Security, withdrawals are not permitted for 24 hours after modification of security methods.

How to Set Up Two-Factor Authentication?

1. Bind Email

1.1 Select [Personal Center] located in the top left corner of the homepage to access the account settings page, then click on [Security Center].

1.2 Click [Email] to bind the secure email step by step.

2. Google Authentication (2FA)

2.1 What is Google Authentication (2FA)?

Google Authentication (2FA) serves as a dynamic password tool, akin to SMS dynamic verification. Once linked, it automatically generates a new dynamic verification code every 30 seconds. This code is utilized for securing various processes, including login, withdrawal, and adjustment of security settings. To enhance the security of both your account and assets, Tapbit strongly encourages all users to promptly establish a Google verification code.

2.2 How to enable Google Authentication (2FA)

Navigate to [Personal Center] - [Security Settings] to initiate the setup of Google Authentication. Upon clicking the "bind" option, you will receive an email for Google authentication binding. Access the email and click on "Bind Google authentication" to enter the settings page. Proceed to complete the binding process in accordance with the instructions or prompts displayed on the page.

Setup steps:


2.2.1 Download and install Google Authenticator on mobile phones.

iOS User: Search “Google Authenticator” in the App Store.

Android User: Search "Google Authenticator" in the Google Play Store.

2.2.2 Open Google Authenticator, click "+" to add an account.

2.2.3 Enter the setup key of the Google authenticator in the input box.

What if you lose your mobile phone and Google verification code?

In case you neglect to backup your private key or QR code, kindly utilize your registered email address to send the necessary information and materials to our official email at [email protected].

1. Front of your photo ID card
2. Back of your photo ID card
3. A photo of you holding your ID card and an a4-sized white paper written with your Tapbit account, "Reset Google Authentication" and reset date.
4. Account number, registration time, and the place of your registration.
5. Recent login locations.
6. Account assets (Top 3 assets with the largest quantity in the account in question and approximate quantity).

Once you have submitted the required information, our customer service team will handle the processing within 24 hours. Subsequently, you will receive an email for Google reset. Following this, you can use your mobile phone to rebind the new Google verification code. It is highly advisable to securely save your private key or QR code during the initial Google verification code binding. This precaution allows for easy re-binding on a new mobile phone in the event of the loss of your current device.

How to Deposit on Tapbit

How to Deposit Crypto on Tapbit

Deposit Crypto on Tapbit (Web)

If you possess cryptocurrency on a different platform or wallet, you have the option to transfer it to your Tapbit Wallet for trading purposes or to leverage our range of services on Tapbit Earn, enabling you to generate passive income.

How to find my Tapbit deposit address?

Cryptocurrencies are deposited using a "deposit address." To access the deposit address for your Tapbit Wallet, navigate to [Wallet] - [Deposit]. Click on [Deposit], choose the desired coin and network for deposit, and the deposit address will be displayed. Copy and paste this address into the platform or wallet from which you are withdrawing to transfer the funds to your Tapbit Wallet.

Step-by-step tutorial

1. Log into your Tapbit account and click [Wallet] - [Deposit].

2. Select the cryptocurrency you want to deposit, such as USDT.

Next, choose the deposit network. Please make sure that the selected network is the same as the network of the platform you are withdrawing funds from. If you choose the wrong network, you will lose your funds.

Summary of network selection:

• BSC refers to the BNB Smart Chain.
• ARB refers to the Arbitrum One.
• ETH refers to the Ethereum network.
• TRC refers to the TRON network.
• MATIC refers to the Polygon network.

3. In this example, we will withdraw USDT from another platform and deposit it into Tapbit. Since we are withdrawing from an ETH address (Ethereum blockchain), we will choose the ETH deposit network.

The network selection depends on the options provided by the external wallet/exchange that you are making the withdrawal from. If the external platform only supports ETH, you must choose the ETH deposit network.

4. Click to copy your Tapbit Wallet’s deposit address and paste it to the address field on the platform you intend to withdraw crypto from.

Alternatively, you can click the QR code icon to get a QR code of the address and import it to the platform you’re withdrawing.

5. Upon verifying the withdrawal request, the transaction undergoes confirmation, and the time required for confirmation varies based on the blockchain and its existing network traffic. Subsequently, once the transfer is completed, the funds will be promptly credited to your Tapbit account.

6. You can check the status of your deposit from [Deposit Record], as well as more information on your recent transactions.

Deposit Crypto on Tapbit (App)

1. Open your Tapbit App and tap [Deposit].

2. You will see the available network for depositing. Please choose the deposit network carefully and make sure that the selected network is the same as the network of the platform you are withdrawing funds from. If you choose the wrong network, you will lose your funds.

3. Choose the cryptocurrency you want to deposit, for example USDT.

4. You will see a QR code and the deposit address. Click to copy your Tapbit Wallet’s deposit address and paste it to the address field on the platform you intend to withdraw crypto from. You may also click [Save as Image] and import the QR code on the withdrawing platform directly.

How to Buy Crypto through Tapbit P2P

Purchasing cryptocurrency through Tapbit P2P is a simple process that can be accomplished with only a few steps.

1. Log in to your Tapbit account and navigate to [Buy Crypto] - [P2P Trading].

Note: Ensure you have completed identity verification before engaging in P2P trading.

2. Choose the fiat currency you want to use and the cryptocurrency you want to purchase. For instance, select [USDT] and utilize USD to acquire USDT.

3. Select a Trade AD and click on Buy. Indicate the quantity you want to purchase, ensuring it falls within the specified minimum and maximum limits. Next, choose your preferred payment method and click [Confirm].

4. You will then receive the seller’s payment details. Transfer the funds to the seller’s specified payment method within the given time frame. Utilize the Chat function on the right to engage with the seller. After completing the payment, click [Transfer completed...].

Once the seller verifies your payment, they will release the cryptocurrency to you, marking the completion of the transaction. To view your assets, go to [Wallet] - [Overview].

How to Deposit Fiat Currency on Tapbit

Deposit Fiat Currency on Tapbit (Web)

Deposit Fiat Currency to Tapbit via AdvCash

You can currently initiate deposits and withdrawals of fiat currencies like EUR, RUB, and UAH using Advcash. Refer to the step-by-step guide below for instructions on depositing fiat via Advcash.
Important Notes:

• Deposits and withdrawals between Tapbit and AdvCash wallet are free.
• AdvCash may apply additional fees on depositing and withdrawing within their system.

1. Log in to your Tapbit account and click [Buy Crypto] - [Third-party payment], and you will be redirected to the [Deposit Fiat] page.

2. Enter the deposit amount and select the fiat to deposit [AdvCash] as your desired payment method. Read and agree to the disclaimer then click [Confirm].

3. You will be redirected to the AdvCash website. Enter your login credentials or register a new account.

4. You will be redirected to payment. Check the payment details and click [Continue].

5. You will be asked to check your email and confirm your payment transaction on the email.

6. After confirming payment on the email, you will receive the below message.

Deposit Fiat Currency to Tapbit via Mercuryo

1. Log in to your Tapbit account and click [Buy Crypto] - [Third-party payment], and you will be redirected to the [Deposit Fiat] page.

2. Enter the deposit amount and select the fiat to deposit [Mercuryo] as your desired payment method. Read and agree to the disclaimer then click [Confirm].

3. You will be redirected to the Mercuryo website then fill payment information to complete the transaction.

Deposit Fiat Currency to Tapbit via Guardarian

1. Log in to your Tapbit account and click [Buy Crypto] - [Third-party payment], and you will be redirected to the [Deposit Fiat] page.

2. Enter the deposit amount and select the fiat to deposit [Guardarian] as your desired payment method. Read and agree to the disclaimer then click [Confirm].

3. You will be redirected to the Guardarian website then follow the Guardarian’s instructions to complete the transaction.

Deposit Fiat Currency on Tapbit (App)

Deposit Fiat Currency to Tapbit via AdvCash

1. Open the Tapbit App and click [Buy Crypto]

2. Select [Third-party Payment]

3. At the [Buy Crypto] Tab, fill in the amount you want to spend and the cryptocurrency you want to receive

4. Choose [Advcash] as the Payment Channel then click [Confirm]

5. Agreed to the disclaimer and click [Confirm]

6. You will be redirected to the AdvCash website then fill in payment information to complete the transaction.

Deposit Fiat Currency to Tapbit via Mercuryo

1. Open the Tapbit App and click [Buy Crypto]

2. Select [Third-party Payment]

3. At the [Buy Crypto] Tab, fill in the amount you want to spend and the cryptocurrency you want to receive, choose [Mercuryo] as the Payment Channel then click [Confirm]

4. Agreed to the disclaimer and click [Confirm]

5. You will be redirected to the Mercuryo website then fill in payment information to complete the transaction.

Deposit Fiat Currency to Tapbit via Guardarian

1. Open the Tapbit App and click [Buy Crypto]

2. Select [Third-party Payment]

3. At the [Buy Crypto] Tab, fill in the amount you want to spend and the cryptocurrency you want to receive then choose [Guardarian] as the Payment Channel then click [Confirm]

4. Agreed to the disclaimer and click [Confirm]

5. You will be redirected to the Guardarian website then follow the Guardarian’s instructions to complete the transaction.

Frequently Asked Questions

How long does it take for my funds to arrive? What is the transaction fee?

After confirming your request on Tapbit, it takes time for the transaction to be confirmed on the blockchain. The confirmation time varies depending on the blockchain and its current network traffic.

For example, if you’re depositing USDT, Tapbit supports the ERC20, BEP2, and TRC20 networks. You can select the desired network from the platform you’re withdrawing from, enter the amount to withdraw, and you will see the relevant transaction fees.

The funds will be credited to your Tapbit account shortly after the network confirms the transaction.

Please note if you entered the wrong deposit address or selected an unsupported network, your funds will be lost. Always check carefully before you confirm the transaction.

How to check my transaction history?

You can check the status of your deposit or withdrawal from [Wallet] - [Overview] - [Deposit History].

What should I do if I haven’t received payment transferred from other platforms to Tapbit?

Please wait patiently as block confirmation is required for cryptocurrency deposit. If the block confirmation is completed and the funds are still not credited to your account for a long time, please contact our customer support.

How to check deposit progress?

The following link is a block query link for common passes, where you can view the number of block confirmations you have transferred in the website.

BTC Blockchain: http://blockchain.info/

ETH blockchain (Able to check the deposit of all erc-20 tokens): https://etherscan.io/

BSC Blockchain：https://bscscan.com/

What should I do if I deposited the wrong currency to your address in Tapbit?

(1) If the user deposits the wrong address during the process, we may not be able to help you recover the assets. Please check your deposit address carefully.

(2) The retrieval operation requires a lot of labor cost, time cost, and risk control costs. In order to recover the serious losses caused by the customer’s misoperation, Tapbit will help you recover within the controllable cost range.

(3) Please contact customer support to explain the situation, and provide your account number, token, address, quantity, hash/transaction number of the wrong token, and a screenshot with the deposit information.

(4) If it is possible to retrieve the wrong currency, we need to intervene manually and may directly contact the private key. Only personnel with extremely high authority can carry out the operation and need to go through a strict risk control audit. Some operations may need to be carried out during the wallet upgrade and maintenance period, so it may take more than one month to complete the operation, or it may take longer so please wait patiently.

What should I do if I have not been credited because the deposit amount to Tapbit is less than the minimum deposit amount?

You can continue to deposit to your address, and when the accumulated amount is greater than the minimum credited amount, the assets will be credited uniformly.